Job Application - Dragon Tavern Inc

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Bartender - Dragon Tavern

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Summary Description

Mixes and serves alcoholic and nonalcoholic drinks to patrons of the bar

Key Result Areas

 • Sales

 • Customer Service

Essential Duties and Responsibilities

1) Customer Service

• Greet customers promptly, in a courteous and friendly manner.

• Take orders from customers or bar waiter/waitress.

• Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks.

• Collects payment for products served.

• Orders or requisitions product as needed.

• Arranges product displays for visual appearance and appeal.

• Prepares fruit for garnishing drinks.


2) Sales

• Assist customers with their selection of product.

• Provide prompt and accurate service at cash register.

• Maintain cleanliness and organization of serving and seating areas.

• Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.

• Accept cash or credit card payments for product purchases.

• Keep cash register accurate.

Secondary Duties and Responsibilities

1) Customer Service

• Ability to work with several customers at one time while maintaining individual customer satisfaction.

• Handle transactions quickly, courteously and accurately.

2) Retail Sales

• Point out any sales, specials to customers.

• Coordinate or participate in periodic physical inventory of all merchandise (counts, reports, etc.).

• Assist with set-up, organization, and staging of special events.

3) Other Duties

• As assigned

Supervisory Responsibilities

• No Supervisory Responsibilities


• Treat all employees and customers fairly, courteously, and with dignity.

• Model superior customer service behavior for all interactions with customers and employees.

• Be prompt and available for flexible scheduling.

• Complete all training programs appropriate to your position as recommended or assigned by the manager.

• Accept and follow direct instructions and work well with others.

Qualifications & Job Requirements

• Superior communication and customer service skills.

• Ability to get along with a broad customer base.

• Experience in high-volume food and beverage service.

• Valid ABC card.

Physical Demands

• Frequently required to bend, stoop, crouch, and reach.

• Frequently requires the ability to lift up to 20 or more pounds of material.

• Occasionally requires the ability to lift up to a 50 pound of material.

• Frequently requires the ability to stand and walk throughout work shift.

• Frequently requires the ability to move about the establishment.


Working Conditions

• Majority of work is conducted in a climate controlled indoor environment.

• Occasionally work is conducted at outdoor booth sales during special events.

• The noise level in the work environment is usually moderate.

• Occasionally works near moving vehicles.

• Occasionally, exposed to exhaust fumes.