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Tags and Title Clerk - (Full-Time or Part-Time)
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Tags and Title Clerk
Summary Description
This position is responsible for
processing tag and title paperwork, adding motorcycles to inventory, along with
proper titling of new, used, and wholesale units for the dealership. Prepares and submits monthly financial information
and assists by providing a full range of administrative support as needed.
Key Result Areas
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Timely processing of transactions
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Documentation accuracy
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Filing completed motorcycle deals
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Financial reporting
Primary Duties and Responsibilities
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1)
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Processing Transactions
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Ensures retail
transactions are processed in a timely manner.
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Prepares
purchase and trade-in documentation.
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Contacts banks to obtain lien releases.
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Prepare out-of-state title work and submit to third-party agency
as required.
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Comply with
Department of Motor Vehicle regulations, file all required reports, and remit
all payments on a timely basis.
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2)
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Documentation Accuracy
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Confirm
accuracy of VIN number, odometer reading, releases of liens and that all
titles contain no alterations.
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Verify accuracy
of documents returned from County Clerk office.
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Demonstrate a
high level of accuracy and attention to detail in data entry and all work
processes.
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Correct all State rejections and other title or registration
discrepancies and research to find resolution.
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Comply with Department of Motor Vehicle regulations, file all required
reports, and remit all payments on a timely basis.
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3)
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Filing
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File all forms and documents for completed motorcycle
transactions.
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Maintain alphanumeric filing system.
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4)
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Financial Reporting
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Prepare, review and submit monthly financial reports and
statistics as required. special financial analyses as directed by management.
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Investigate and correct any anomalies.
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Commitments
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Treat all employees and customers fairly, courteously, with
dignity and extraordinary respect.
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Model superior customer service behavior by maintaining positive
relationships with customers, employees and owner(s).
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Be honest and fair in all business dealings.
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Qualifications & Job Requirements
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High degree of
accuracy and time management.
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At least 1+ year of DMV experience.
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Customer service background with phone and computer experience.
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Experience using various Google Drive applications to include
but not limited to GoogleSheets and GoogleDocs a plus.
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Experience using an Internet browser.
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Ability to communicate effectively to resolve problems with
other dealership employees, suppliers, Harley-Davidson representative and
governmental agencies.
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Physical Demands
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Occasionally required to bend, stoop, crouch, and reach.
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Occasionally requires the ability to lift up to 15 pounds of material.
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Frequently requires the ability to sit and/or stand throughout work shift.
Working Conditions
• Majority
of work is conducted in a climate controlled indoor environment.
• The noise
level in the work environment is usually low to moderate.
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Occasionally exposed moving vehicles.
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Occasionally exposed to exhaust fumes.
Secondary Duties and Responsibilities
1) Customer Service
• Treat all employees and
customers fairly, courteously, and with dignity.
2) Administration
• Maintain a professional appearance.
• Maintain a
neat and well-organized work area.
3) Other Duties
• As assigned