Job Application - Trolleys Inc

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Transportation Sales Consultant - CHARTER BUS SALES - Winston-Salem, NC

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Responsibilities and Duties

• Answer incoming calls and emails to provide quotes for charter bus transportation.
• Follow up with customer quotes to negotiate rates and close sales in a timely manner
• Confer and approve with management any negotiations with customers
• Confer with management on customer concerns and issues to come to the best resolution for Sunway Charters and the customer
• Manage your established and new accounts/customers and their experiences from the beginning to the end of their trip
• Keep updated customer information
• Receiving all the proper PRE trip info needed for drivers and making for an overall ideal customer experience.
• Make sure payments are received for your accounts before departure
• Follow up with customers
• Maintain positive customer relations and respond to customer issues with courtesy and a solution-oriented attitude.
• Familiar with HOS to ensure travel is in compliance
• Work close with dispatch to ensure smooth operations between driver and customer
• Attend networking opportunities in your area with the approval of management
• Excellent communication skills- the ability to interact with a wide range of customers (IE: churches, schools, college students, etc.)
• Possess excellent organizational skills.
• Possess positive attitude and customer service skills
• Ability to multi-task and critical thinking abilities
• Operate consistently at a high level of professionalism
• Maintain Confidentiality of any and all Company issues, communications, conflicts, and ongoing activities deemed as such
• Work cooperatively with all staff
• Support and uphold all sales pricing policies and contracts

Qualifications

• 2 years of sales experience desired - PREFER TRANSPORTATION EXPERIENCE
• Knowledge of the transportation business desired