Job Application - Trolleys Inc

Job Posting OPEN

Motorcoach Sales Representative - Charlotte, NC

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Responsibilities and Duties

• Answer incoming calls and emails to provide quotes for charter bus transportation
• Follow up with customer quotes to negotiate rates and close sales promptly
• Confer and approve with management any negotiations with customers
• Confer with management on customer concerns and issues to come to the best resolution for Sunway Charters and the customer
• Manage your established and new accounts/customers and their experiences from the beginning to the end of their trip
• Keep updated customer information
• Make sure payments are received for your accounts before departure
• Follow up with customers
• Maintain positive customer relations and respond to any customer issues with courtesy and a solution-oriented attitude
• Familiar with HOS to ensure travel is in compliance
• Work close with dispatch to ensure smooth operations between driver and customer
• Excellent communication skills- the ability to interact with a wide range of customers (IE: churches, schools, college students, etc.)
• Possess excellent organizational skills
• Possess positive attitude and customer service skills
• Ability to multi-task and critical thinking abilities
• Operate consistently at a high level of professionalism
• Maintain confidentiality of all Company issues, communications, conflicts, and ongoing activities deemed as such
• Work cooperatively with all staff
• Support and uphold all sales pricing policies and contracts

Qualifications

• Two years of sales experience desired
• Knowledge of the transportation business desired