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Hockey Director
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Hockey
Director – Cool Sports
Position Closes June 6, 2018
Reports to: General Manager
Benefits: Full Time Salary (commensurate with
experience: $35,000/yr - $45,000/yr), Employer Paid Health Benefits for
employee, 3 weeks of PTO
Department: Ice Rink
The job description below is a Full-time position requiring at a minimum of
40 hours of work per week. Your weekly agenda will be assigned by the General
Manager. You will work out your schedule details with your supervisor.
Essential Functions include
the following. Other duties may be
assigned.
Oversees, supervises,
promote/advertises all in house hockey programs, youth and adult. Responsible for growth and retaining
participant numbers.
· Responsible
for revenue collecting through the Max Galaxy software, create “items” on the
POS side, and to make sure all info/classes/schedules are up to date and
current.
- Marketing phone calls to parents to ensure retention.
- Organize and run evaluations and Drafts for House League
Teams
- Coordinate and organize practice plans for house league
practices
- Problem solve and handle all parent, referee and player
issues
- Recruit coaches for all house league teams
- Hold coaches meeting prior to each house league season, host
a parent meeting prior to each house league season and oversee/manage end
of the year house league ceremony.
Develops program
curriculum and instructional materials for learn-to-play programs and leagues.
Markets and executes
(including on ice presence) development camps and clinics during slower times
(nontraditional hockey season, school holidays, summer breaks, etc.)
Finishes
reports/evaluations for each session of programming to track profit/loss
targets within all programs.
Recommends program
schedules, goals and budgets to the General Manager in regards to the all hockey
programs.
Develops staff
manuals for hockey and related operations.
Develops and
distributes flyers and newsletters for hockey classes, clinics, and workshops.
Works with marketing
coordinators and General Manager to promote and market programs, speaking to groups and the media
about hockey programs as needed.
·
Updates Facebook, website (including Max
Galaxy) and other promotional areas to keep information current and relative
for customers.
Identifies and solves
program-related problems, and handles complaints and requests of the customers.
Attends professional conferences, seminars, workshops,
and/or classes to remain current on trends and innovations in the ice industry.
Serves as the liaison between hockey associations/hockey
related groups and Cool Sports. Books,
collects payments and documentation needed for all private events associated
with hockey programs, works with Cool Sports Event Manager on any logistics
with these rentals.
Drives ice resurfacer as scheduled or needed.
Supervisory Functions
Serves as manager on
duty on a rotating basis to ensure Cool Sports senior staff presence at all
times when Cool Sports is open.
Participates and
makes recommendations in the hiring process for hockey instructors/scorekeepers and ensures their
compliance with Cool Sports procedures.
Supervises volunteers and staff employees. Schedules officials and scorekeepers for in
house youth and adult games.
Monitors and tracks
time and attendance for
hourly staff, documenting leave use and availability for work scheduling.
Makes recommendations
concerning employment, dismissal, reprimands and related actions for seasonal
employees.
Other Items
Hockey Director is
allowed to perform private coaching on his/her owns time. This private coaching cannot interfere with
daily or weekly hours of work described above.
The Hockey Director is not authorized to coach any teams.
Qualifications
To perform this job
successfully, an individual must be able to perform all essential functions
satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential
functions.
1) Education/Experience: Graduation from
College, with a Sports Management degree preferred; minimum of five (5) years’
experience supervising hockey programs, or any equivalent combination of
training and experience. Post Graduate
Degree equals one year of necessary education/experience.
2) General Skill
Levels: Knowledge of
ice arena operations, including specialized knowledge of ice hockey. Ability to communicate effectively
orally and in writing. Ability to
train and supervise subordinate personnel.
Ability to establish and maintain effective working relationships
with subordinates, peers, supervisors, and the public. Ability to effectively communicate and relate with
staff and the general public.
Ability to exercise sound judgment in evaluating situations and in
making decisions. Ability to use
word processing, spreadsheet, Internet and e-mail software, and other
applications as needed by the division.
Ability to prepare detailed work reports. Ability to direct, appraise and
discipline staff in a respectful and constructive manner.
- Core Characteristics
- Possess a positive and
proactive attitude, strong organization skills, ability to prioritize
while accomplishing tasks and set goal, work within a team, strong communication
skills (includes verbal and written) and thick skin!
3) Certificates and Licenses: Valid Tennessee
Driver’s license; USA Hockey coaches certification; CPR, First Aid, and AED
certifications; or ability
to obtain all necessary certifications within 30 days of date of hire.
Supervisory Responsibilities: Directly manages an assistant hockey director and approximately 18 seasonal employees in the division. Carries out supervisory responsibilities in
accordance with Cool Sports policies and applicable laws. Responsibilities
include participating in the interviewing, hiring, and training of seasonal
employees; planning, assigning, and directing work; appraising performance;
rewarding and disciplining employees; and handling complaints and resolving
problems, subject to the review of the General Manager.
Physical Requirements/Working Conditions: Work is performed in
both an office environment and an ice rink environment where temperature
variances are necessary, and will include regular weekend and evening
hours. Must be able to sustain a fairly
steady active physical exertion with some lifting and/or continuous standing,
walking, or skating. Proficient skating
skills are required.
Key Competencies:
- Attention to detail and
accuracy
- Excellent written and verbal
communication skills
- Player and parent management
- Problem-solving skills
- Sense of urgency
- Tenacity
- Customer service skills
- Team player mindset
To Apply:
Please attach Cover,
Resume and 3 References to the online application.