Open Job Postings - Johnny Rockets

Kennedy Concepts’ mission is to enrich the lives of our guests and our team members. We do this through serving the highest level of food quality, bar drink quality, and legendary guest service in a clean and comfortable environment with an energetic ambiance. We believe in treating our team members and guests like family and we know that our success depends upon creating and retaining a team capable of delivering an exceptional dining experience to every guest, every time and creating memories our guests will never forget.

SUMMARY OF POSITION

As a Server, you will be the face of the restaurant, providing legendary service by greeting guests, taking orders, serving food and beverages, and ensuring an overall positive dining experience. You will work closely with the kitchen and bar teams to deliver orders promptly and accurately. A friendly and attentive attitude is essential to create a welcoming atmosphere for guests. An individual in this role must be approachable, socially engaging, and attentive. 

DUTIES & RESPONSIBILITIES

• Greet and seat guests in a friendly and efficient manner.
• Present menus and provide detailed information about food and beverage options.
• Ensure food and beverages are delivered accurately and on time.
• Demonstrate suggestive selling techniques based on knowledge and experience of menu selections.
• Utilize POS system to communicate guests orders accurately to the kitchen.
• Serve food and drinks in a timely manner, ensuring presentation and quality.
• Monitor guest needs continuously and respond promptly to requests for assistance.
• Prepare and present final check to guests.
• Handle cash and process payments accurately using the POS system.
• Collaborate with kitchen leadership to ensure timely food preparation and delivery.
• Adhere to all health and safety regulations, including food handling and sanitation protocols.
• Willing to gain a deep knowledge of food, beverage, merchandise and other restaurant functions and services.
• Maintain cleanliness and organization of the dining area and service stations.
• Perform side work throughout each shift as required by service station assignment.
• Provide responsible service of alcoholic beverages which includes limiting alcoholic beverages distribution to guests 21 years of age and older, and demonstrating responsible serving standards

QUALIFICATIONS

• Previous experience in a customer service or restaurant environment is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Possess a loyal teamwork mentality
• Positive attitude with a focus on delivering exceptional customer service.
• Basic math skills for handling transactions.
• Ability to stand and walk for extended periods of time.
• Can work in an environment where walking and standing occurs for long periods of time (up to 5 hours).
• Can safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
• Ability to work flexible hours, including evenings and weekends.
• Must hold a valid TABC certification.
• Must be able to perform your job requirements and duties with minimal supervision.
•  Additional duties & responsibilities may be assigned when necessary.

Cornerstone Hospitality Partners of TN mission is to enrich the lives of our guests and our team members. We do this through serving the highest level of food quality, drink quality, and legendary guest service in a clean and comfortable environment with an energetic ambiance. We believe in treating our team members and guests like family and know that our success depends upon creating and retaining a team capable of delivering an exceptional dining experience to every guest, every time and creating memories our guests will never forget.

The Line/Prep Cook is responsible for assisting in the preparation and organization of food items before they are cooked or served. This role is crucial for maintaining the efficiency of the kitchen and ensuring that high-quality dishes are prepared and delivered to our guests.

·        Complete opening and closing checklists.

·        Refer to the Daily Prep List at the start of each shift for assigned duties.

·        Assist in the preparation of ingredients for cooking, such as chopping vegetables, trimming meats, & measuring ingredients according to recipes and company specifications.

·        Utilize broilers, ovens, grills, fryers and a variety of other kitchen equipment in accordance with company standards and needs.

·        Consistently execute standards regarding portion sizes, cooking methods, quality standards, policies and procedures.

·        Portions food products prior to cooking according to standard portion sizes and recipe specifications.

·        Ensure all ingredients are fresh and stored properly to maintain food quality and safety.

·        Keep track of food supplies, restock kitchen items, and ensure proper rotation of stock to minimize waste.

·        Maintains a clean and sanitary workstation area including tables, shelves, walls grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range & refrigeration equipment.

·        Work closely with kitchen team members to ensure timely and efficient food preparation and a smooth flow of operations.

·        Assist chefs and line cooks with simple cooking tasks like grilling, sautéing, and frying as needed.

·        Follow proper food safety guidelines, including food handling, storage, and sanitation procedures.

·        Attend all scheduled employee meetings and bring suggestions for improvement.

·        Promptly reports equipment and food quality problems to Chef de Cuisine or General Manager.

·        Inform Chef de Cuisine immediately of product shortages.

·        Performs other related duties as assigned by the Chef de Cuisine or Manager on duty.

·        A minimum of 1 year of experience in kitchen preparation and cooking.

·        Basic knife skills, understanding of food safety and sanitation, and a strong attention to detail.

·        Able to follow recipes & processes as well as effectively communicate to the team so the needs of the kitchen are met.

·        Strong organizational and multitasking skills to keep up with the demands of a busy kitchen.

·        Ability to work well in a collaborative team environment with a positive attitude.

·        Can reach, bend, stoop and frequently lift items (up to 40 pounds).

·        Work in a standing position for long periods of time (up to 5 hours).

·        Strong work ethic and commitment to punctuality and dependable attendance.

·        Ability to work in a fast-paced environment.

Cornerstone Hospitality Partners of TN's mission is to enrich the lives of our guests and our team members. We do this by serving the highest level of food quality, beverage quality, and legendary guest service in a clean and comfortable environment with an energetic ambiance.

We believe in treating our team members and guests like family and know that our success depends upon creating and retaining a team capable of delivering an exceptional dining experience to every guest, every time, while creating memories our guests will never forget.

Summary of Position

The Busser/Dishwasher supports both front-of-house and back-of-house operations by maintaining clean and organized dining, service, and dish areas. This position is responsible for quickly clearing, cleaning, and resetting tables; assisting servers and other team members; washing and properly storing tableware and kitchenware; and helping maintain the overall cleanliness of the restaurant.

The Busser/Dishwasher plays an important role in creating a clean, comfortable, and efficient environment for our guests and team members.

Duties & Responsibilities

Bussing & Guest Area Support

• Promptly clear and clean tables after guests leave and prepare tables for the next guests.

• Clean, sanitize, and reset tables according to restaurant standards.

• Remove used dishes, glassware, utensils, and other items from tables and transport them safely to the dish area.

• Maintain cleanliness of the dining room, service stations, floors, and other guest-facing areas.

• Assist servers and other team members with maintaining clean and properly stocked service areas.

• Refill or restock items such as napkins, utensils, glassware, and other supplies as needed.

• Respond quickly to spills, broken glass, or other cleanliness and safety concerns.

• Assist with trash removal and general restaurant cleanliness as assigned.

• Maintain awareness of guests and provide courteous assistance when needed.

• Work with servers, hosts, bartenders, kitchen staff, and management to ensure smooth and efficient restaurant operations.

Dishwashing & Kitchen Support

• Load, run, and unload the dish machine safely and efficiently.

• Keep the dish machine clean and immediately report any functional or mechanical problems to management.

• Monitor dish machine temperatures and chemical levels as required to ensure proper sanitation.

• Wash, sanitize, and properly store all tableware, glassware, utensils, pots, pans, kitchenware, and cooking equipment.

• Maintain adequate levels of clean tableware and kitchenware for restaurant operations.

• Keep the dish area clean, sanitary, organized, and free of unnecessary clutter.

• Handle dishes, glassware, and equipment carefully to prevent breakage, damage, and loss.

• Maintain appropriate levels of dish detergent, sanitizer, and cleaning supplies and notify management when supplies are running low.

• Clean food preparation, production, storage, and kitchen areas as assigned.

• Bag and remove trash to designated disposal areas at appropriate times.

• Follow all food safety, sanitation, chemical handling, and workplace safety procedures.

General Responsibilities

• Maintain a sense of urgency, particularly during peak business periods.

• Communicate professionally and respectfully with team members and management.

• Follow all Cornerstone Hospitality Partners of TN policies, procedures, safety standards, and restaurant expectations.

• Arrive on time, in proper uniform, and prepared to work scheduled shifts.

• Complete opening, closing, and side-work responsibilities as assigned.

• Immediately report safety hazards, equipment problems, injuries, or sanitation concerns to management.

• Be available to assist in other areas of the restaurant as needed to support smooth and efficient operations.

• Perform other reasonable duties as assigned by restaurant management.

Qualifications

• No previous restaurant experience required; restaurant, bussing, dishwashing, or cleaning experience is a plus.

• Ability to work effectively in a fast-paced, team-oriented environment.

• Ability to follow instructions and established sanitation and safety procedures.

• Ability to communicate respectfully and work cooperatively with team members and management.

• Dependable attendance and punctuality.

• Ability to maintain a positive and professional attitude during busy periods.

Physical & Work Requirements

• Ability to work in hot, wet, humid, and loud environments for extended periods.

• Ability to stand and walk for extended periods throughout the shift.

• Ability to frequently reach, bend, stoop, push, pull, carry, and perform repetitive motions.

• Ability to safely lift and carry bags, cases, bus tubs, dish racks, and other items weighing up to 60 pounds.

• Ability to safely handle wet dishes, glassware, cleaning chemicals, and restaurant equipment.

• Ability to work around hot equipment, wet floors, cleaning chemicals, and other conditions normally present in a restaurant environment.

• Ability to perform the essential functions of the position with or without reasonable accommodation.

Our Standard

Every team member contributes to the guest experience. A clean table, stocked service station, organized dish area, and quickly reset dining room may happen behind the scenes, but they directly affect the quality of service our guests receive.

Busser/Dishwashers are expected to take pride in their work, support their fellow team members, and help us deliver a clean, comfortable, and memorable dining experience to every guest, every time.

Cornerstone Hospitality Partners of TN’s mission is to enrich the lives of our guests and our team members. We do this through serving the highest level of food quality, bar drink quality, and legendary guest service in a clean and comfortable environment with an energetic ambiance. We believe in treating our team members and guests like family and we know that our success depends upon creating and retaining a team capable of delivering an exceptional dining experience to every guest, every time and creating memories our guests will never forget.

SUMMARY OF POSITION

As a Server, you will be the face of the restaurant, providing legendary service by greeting guests, taking orders, serving food and beverages, and ensuring an overall positive dining experience. You will work closely with the kitchen and bar teams to deliver orders promptly and accurately. A friendly and attentive attitude is essential to create a welcoming atmosphere for guests. An individual in this role must be approachable, socially engaging, and attentive. You will take home tips at the end of each shift through cash or a Branch card.

DUTIES & RESPONSIBILITIES

• Greet and seat guests in a friendly and efficient manner.
• Present menus and provide detailed information about food and beverage options.
• Ensure food and beverages are delivered accurately and on time.
• Demonstrate suggestive selling techniques based on knowledge and experience of menu selections.
• Utilize POS system to communicate guests orders accurately to the kitchen.
• Serve food and drinks in a timely manner, ensuring presentation and quality.
• Monitor guest needs continuously and respond promptly to requests for assistance.
• Prepare and present final check to guests.
• Handle cash and process payments accurately using the POS system.
• Collaborate with kitchen leadership to ensure timely food preparation and delivery.
• Adhere to all health and safety regulations, including food handling and sanitation protocols.
• Willing to gain a deep knowledge of food, beverage, merchandise and other restaurant functions and services.
• Maintain cleanliness and organization of the dining area and service stations.
• Perform side work throughout each shift as required by service station assignment.

QUALIFICATIONS

• Previous experience in a customer service or restaurant environment is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Possess a loyal teamwork mentality
• Positive attitude with a focus on delivering exceptional customer service.
• Basic math skills for handling transactions.
• Ability to stand and walk for extended periods of time.
• Can work in an environment where walking and standing occurs for long periods of time (up to 5 hours).
• Can safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
• Ability to work flexible hours, including evenings and weekends.
• Must be able to perform your job requirements and duties with minimal supervision.
•  Additional duties & responsibilities may be assigned when necessary.