Kennedy Concepts’ mission is to enrich the lives of our
guests and our team members. We do this through serving the highest level of
food quality, bar drink quality, and legendary guest service in a clean and
comfortable environment with an energetic ambiance. We believe in treating our
team members and guests like family and we know that our success depends upon
creating and retaining a team capable of delivering an exceptional dining
experience to every guest, every time and creating memories our guests will
never forget.
SUMMARY OF POSITION
As
a Server, you will be the face of the restaurant, providing legendary service by greeting guests, taking orders, serving food and beverages, and
ensuring an overall positive dining experience. You will work closely with the
kitchen and bar teams to deliver orders promptly and accurately. A friendly and
attentive attitude is essential to create a welcoming atmosphere for guests. An individual in this role must be approachable, socially engaging, and attentive.
DUTIES & RESPONSIBILITIES
- Greet
and seat guests in a friendly and efficient manner.
- Present menus and provide detailed information
about food and beverage options.
- Ensure
food and beverages are delivered accurately and on time.
- Demonstrate suggestive selling techniques based
on knowledge and experience of menu selections.
- Utilize POS system to communicate guests orders
accurately to the kitchen.
- Serve food and drinks in a timely manner,
ensuring presentation and quality.
- Monitor guest needs continuously and respond
promptly to requests for assistance.
- Prepare and present final check to guests.
- Handle cash and process payments accurately
using the POS system.
- Collaborate with kitchen leadership to ensure
timely food preparation and delivery.
- Adhere to all health and safety regulations,
including food handling and sanitation protocols.
- Willing to gain a deep knowledge of food, beverage,
merchandise and other restaurant functions and services.
- Maintain cleanliness and organization of the
dining area and service stations.
- Perform side work throughout each
shift as required by service station assignment.
- Provide responsible service of alcoholic
beverages which includes limiting alcoholic beverages distribution to guests 21 years of age and older, and demonstrating responsible serving standards
QUALIFICATIONS
- Previous
experience in a customer service or restaurant environment is preferred.
- Strong
communication and interpersonal skills.
- Ability
to multitask and work efficiently in a fast-paced environment.
- Possess a loyal teamwork mentality
- Positive
attitude with a focus on delivering exceptional customer service.
- Basic
math skills for handling transactions.
- Ability
to stand and walk for extended periods of time.
- Can work in an environment where walking and standing occurs for long
periods of time (up to 5 hours).
- Can safely lift
and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
- Ability to work
flexible hours, including evenings and weekends.
- Must hold a valid
TABC certification.
- Must be able to
perform your job requirements and duties with minimal supervision.
- Additional duties
& responsibilities may be assigned when necessary.