Kennedy Concepts’ mission is to enrich the
lives of our guests and our team members. We do this through serving the
highest level of food quality, bar drink quality, and legendary guest service
in a clean and comfortable environment with an energetic ambiance. We believe
in treating our team members and guests like family and know that our success
depends upon creating and retaining a team capable of delivering an exceptional
dining experience to every guest, every time and creating memories our guests
will never forget.
SUMMARY OF POSITION
The busser portion of
this role plays a vital role in supporting the dining room and ensuring a
clean, organized, and welcoming environment for guests. The primary
responsibilities include clearing and resetting tables, assisting servers, and
maintaining cleanliness throughout the restaurant. In the dishwasher role, the
primary responsibility will be to wash and clean tableware, pots, pans,
and cooking equipment. Keep the dish area and equipment clean and organized. A
strong work ethic, attention to detail, and the ability to work quickly in a
fast-paced environment are key to success in this role.
DUTIES &
RESPONSIBILITIES
·
Clear
tables of dishes, glasses, and silverware after guests have finished their
meals.
·
Reset
tables promptly with clean linens, silverware, and glassware in preparation for
new guests.
·
Assist
servers by delivering food, drinks, and condiments to tables as needed.
·
Throughout
your shift keep the server stations fully stocked. Restock beverage glasses, chips, salsa, ice,
napkins, napkins, to go cups, straws etc.
·
Maintain
cleanliness and organization in the dining room, including sweeping, mopping,
and wiping down surfaces.
·
Refill
water glasses and assist guests with any additional needs during their dining
experience.
·
Restock
clean dishes, silverware, and glasses from the dishwashing area to ensure
availability for service.
·
Once
the guests leave their table, clear the table and clean it with a clean towel
and the proper sanitizer in the appropriately labeled sanitizer container.
·
The
table should be cleaned and reset within 2 minutes of the guests leaving the
table.
·
Take
soiled tableware to the dish room and unload, sort and stack silverware,
dishes, and glassware in their designated areas
·
Between
seating guests promptly clean tabletops, chairs and booths. Clean the floor
around and under the table. Reset and arrange tabletop.
·
Inspect
the assigned restroom at least every 60 minutes and clean as needed. Complete
restroom checklist. Report broken equipment to Management immediately. If
needed, refill toilet paper and hand soap dispensers and replace trash can
liner if needed.
·
Respond
appropriately to guest requests. Communicate guest requests to their server or
Manager as needed.
·
Communicate
with server and hostess to assure efficient seating, table utilization and
customer service.
·
Assist
server as needed with food delivery, especially with large parties and during
peak periods.
·
Be
available to fill in as needed to ensure the smooth and efficient operation of
the restaurant as directed by the restaurant manager or immediate supervisor.
·
Notify
Manager on duty immediately of any Guests' complaints.
·
Keep
the dish machine clean and report any functional or mechanical problems
immediately.
·
Wash
and store all tableware and kitchenware.
·
Keep
dish room clean and organized.
·
Maintain
adequate levels of clean tableware for dining room and kitchen.
·
Bag
and haul dish room trash to dumpster at designed times.
·
Handle
tableware carefully to prevent breakage and loss.
·
Maintain
adequate levels of dish detergents and cleaning supplies.
·
Clean
food preparation and production areas as required.
·
Empty
trash bins and take out garbage as needed.
·
Work
with the front-of-house team to ensure a smooth and efficient dining experience
for guests.
·
Follow
all health and safety regulations and restaurant policies to maintain a clean
and safe work environment.
·
Be
available to fill in as needed to ensure the smooth and efficient operation of
the restaurant as directed by the restaurant manager or immediate supervisor.
QUALIFICATIONS
·
No
previous restaurant experience required.
·
Be
able to lift, reach, bend and move with urgency.
·
Be
able to work in a standing position for long periods of time (up to 5 hours).
·
Must
be able to work at a fast pace and multitask to extended periods of time.
·
Must
be able to perform job responsibilities with minimal supervision.