Grow your
career with us!
§ Do you
enjoy connecting with people in a compassionate manner?
§ Are you a
strong communicator who thrives when helping others?
§ Do you
want to work for a company that values its employees and its culture?
This
could be a good fit for you - and for us!
LYP Health
Management (Love Your Patient) frees up physicians to focus on patient care. We
put our best effort forth every day because we believe in better. We believe in
creating a better patient healthcare experience. We believe in helping our
clients run a better, more efficient practice. We believe in helping employees
create a better future for themselves and their families.
As a Patient
Care Associate at LYP you will be helping to improve the healthcare
journey for patients. Our associates schedule patient appointments, prepare for
upcoming visits and connect them with their doctors.
We are the
first point of contact a patient has with their provider. Many of the practices
that we work with are providing care for critically ill patients. We focus on
quality over quantity. We want to ensure that all patients we speak with
receive excellent service. We use a guided computer-based workflow that directs
associates through the collection of information necessary for better patient
care.
Important
Attributes for a Patient Care Associate:
§ Positive,
empathetic attitude, a true customer service mindset, and a desire to help
people
§ Excellent
written and verbal communication with team members and patients
§ A
willingness and commitment to learn new things and grow new skill sets
§ The
ability to work with multiple monitors and navigate the software
And of
course, your skills & proficiencies! This should include:
§ High
School Diploma/GED
§ Minimum
1-year experience of customer service experience
§ Strong
knowledge of Microsoft Office 365
§ Strong
knowledge of working with remote platforms (EMR systems, PatientSync, Phone
Systems, Microsoft Teams)