Open Job Postings - Sugarbaby Gatlinburg LLC

Kennedy Concepts’ mission is to enrich the lives of our guests and our team members. We do this through serving the highest level of food quality, bar drink quality, and legendary guest service in a clean and comfortable environment with an energetic ambiance. We believe in treating our team members and guests like family and know that our success depends upon creating and retaining a team capable of delivering an exceptional dining experience to every guest, every time and creating memories our guests will never forget.

As a Cotton Candy Character Artist, and Over-the-Top Milkshake Artisan, you will be responsible for crafting unique, edible art that delights our guests. Your primary focus will be on designing and creating recognizable cotton candy characters and building extravagant milkshakes that are as visually stunning as they are delicious. If you have a passion for sweets, a flair for creativity, and a keen eye for detail, this is the perfect job for you!

·        Design and create a variety of cotton candy characters, shapes, and sculptures.

·        Develop new and innovative cotton candy designs to keep our offerings fresh and exciting.

·        Ensure all cotton candy creations are visually appealing and meet quality standards.

·        Build elaborate milkshakes with a variety of toppings, including candy, cookies, fruits, whipped cream, and more.

·        Experiment with new flavor combinations and presentation styles to create show-stopping milkshakes.

·        Maintain a high standard of cleanliness and organization in the milkshake preparation area.

·        Engage with customers to understand their preferences and create personalized cotton candy characters and milkshakes.

·        Provide exceptional customer service and ensure a memorable experience for each visitor.

·        Share the stories and inspirations behind your creations to enhance the customer experience.

·        Work closely with other team members to ensure smooth operation and timely service.

·        Participate in brainstorming sessions to develop new menu items and promotional ideas.

·        Assist with training new staff members in cotton candy and milkshake creation techniques.

·        Provide friendly and professional service to customers, responding to their inquiries and addressing any concerns.

·        Be attentive to customer needs and communicate effectively to enhance their overall dining experience.

·        Transport prepared creations to the appropriate guests quickly and efficiently.

·        Ensure that the correct order is delivered to the right guest.

·        Double-check orders to ensure accuracy before delivering them to customers.

·        Address any discrepancies or missing items promptly with management.

·        Assist in keeping work areas, including the food running station, clean and organized.

·        Follow hygiene and sanitation standards to ensure a safe and healthy work environment.

·        Follow restaurant policies and procedures, including safety protocols and service standards.

·        Report any equipment malfunctions or safety concerns to the management.

·        Be adaptable to changing priorities and be willing to assist in various tasks within the restaurant.

·        Collaborate with other team members to create a positive and efficient work environment.

·        Previous experience in a similar role or a basic understanding of restaurant operations is preferred.

·        Strong artistic skills with a knack for creating visually appealing edible art.

·        Experience in a culinary setting, particularly in dessert or confectionary preparation, is a plus.

·        Excellent communication and interpersonal skills.

·        Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

·        Strong attention to detail and organizational skills.

·        Physical stamina to stand and walk for extended periods.

·        Customer-focused attitude with a commitment to providing legendary service.

·        Knowledge of basic food handling and safety practices.

·        Creative mindset with the ability to think outside the box.

·        Flexibility to workdays, nights, weekends, and holidays.